FAQ

How to set up an account?
Whether you want to make a purchase or just browse our website, you can set up an account at any time. To do so, click Sign in button on the menu bar on your right, and next, if you do not already have an account, click Sign up to conveniently register via your Facebook profile or via e-mail. Now follow the instructions, and after you have finished, wait for an email confirming your registration.
What is delivery time and cost?
Delivery is usually within 5 working days, whereas the cost of Standard Europe delivery is 10€ ( 15 USD ) ( 8 GBP), Express Europe delivery 20 € ( 30 USD ) ( 16 GBP). However, if you spent more than 150 euro ( 200 USD ) (120 GBP) , we will cover the delivery cost. We ship outside Europe, contact our Customer Service to get details
How can I track my order status?
If you have an account, you can check the status of your order at any time by simply logging into your account. You can also contact our Customer Service by email or telephone at 58 553 70 70 between 9:00 a.m. and 5:00 p.m. on weekdays (except Public Holidays). To help us assist you better, please have your order number handy.
Do you offer delivery outside Poland?
Certainly. In the order form simply select the country to which you wish us to send your chosen Bikor products.
Is it safe to use my credit card on your website?
Yes. All the personal data you provide us with (name, address and credit card number) while placing the order is encrypted and sent via a secure connection to our server. Using modern hardware and software of the highest quality, we make sure our customers enjoy a safe and secure online shopping experience.
Does anyone have access to my personal data and other information submitted on bikormakeup.com?
We respect your privacy. Information provided to us will not be disclosed to any third party. To learn more, see our Privacy Policy.
Can I get samples of products?
Unfortunately, we do not send samples by mail. If you would like to receive recommendations or advice on products from Bikor Makeup Artist, please contact us.
Do you conduct tests on animals ?
Bikor LLC opposes strongly to any form of animal testing. Just as decidedly we advocate endeavors to ensure the health and safety of the consumer as well as those to market only products that meet applicable regulations in every country in which our products are sold.
Who do I contact for distribution requests?
If you have questions about distribution, wholesale or other selling opportunities, you can contact Milena Sakowicz: distribution@bikormakeup.com
Contact
If you have any other questions feel free to contact us.
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