
FAQ
You can create an account at any time, regardless of whether you want to make a purchase. At the top of the page, on the menu bar, click "Log in", then if you don't have an account yet, click "Register" and then select the easy registration option via Facebook profile or via email address. Then follow the instructions, and after the procedure is complete, wait for an email confirming your registration.
Delivery time is up to 5 working days, while delivery costs are PLN 15. If your order exceeds PLN 200, we will cover the delivery cost.
You can check the status of your order on the website after logging into your account, by contacting the Customer Service Department by e-mail or by phone at 58 553 70 70 from Monday to Friday (except public holidays) between 9:00 a.m. and 5:00 p.m. In order to obtain information efficiently, please have your order number ready.
Of course, in the order form, select the country to which we should send the Bikor products you have selected.
Yes. The personal data you provide us with (name, address and credit card number) during the order completion process is encrypted and sent via a secure connection to our server. Using the highest quality equipment and modern software, we provide our customers with 100% security of online purchases.
We respect your privacy. The information you provide to us will not be shared with any third parties. For more information, please see our Privacy Policy.
Unfortunately, we do not send samples by post. If you would like to receive recommendations or advice on products from Bikor Consultants, please contact us.
Bikor zoo is a staunch supporter of the abolition of animal testing. We are equally staunch supporters of ensuring consumer health and safety and introducing products to the market that meet applicable regulations in each country where our products are sold.
Yes, in this matter please contact our representative Milena Sakowicz: distribution@bikormakeup.com.